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32 | Working Genius in the Boardroom

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Special Guest on this Episode: 

Keri Jacobs, PhD

Special Guest on this Episode: 

Richard Fagerlin

In this episode of the Build Better Boards podcast, Dr. Keri Jacobs, Richard Fagerlin, and Mitch Majeski explore how the Working Genius assessment can strengthen board governance. They discuss how understanding directors’ natural strengths and frustrations improves agenda discipline, decision clarity, and healthy oversight.Working Genius looks different in a boardroom than on a management team. Directors operate with line of sight to strategy, accountability, and long-term value. In this episode, they discuss:

  • The six types of work—Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity—and how they show up in board conversations.
  • Why boards experience “turbulence” when discussions shift altitude without clarity about the type of thinking required.
  • How identifying each director’s Working Genius helps structure agenda items around purpose and oversight.
  • The unique influence of the board chair in shaping group dynamics and maintaining the right altitude.
  • What Tenacity looks like in governance: disciplined follow-through on priorities, clear motions and next steps, effective committee diligence, and consistent return to agreed metrics and commitments.
  • How mapping a board’s collective strengths can reveal gaps in ideation, activation, or follow-through, allowing the board to adjust how it governs.

Follow Build Better Boards on LinkedIn for updates. Find show notes and more at ⁠buildbetterboards.com/podcast⁠.

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Keri Jacobs, PhD

Executive Director GICL
University of Missouri
Dr. Keri Jacobs, MFA Chair at the University of Missouri, empowers co-ops with expert insights on governance and strategy to help boards lead with impact and resilie
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Meet Our Hosts

With unique backgrounds in organizational health and cooperative research, Richard Fagerlin of Peak Solutions and Dr. Keri Jacobs from the University of Missouri bring a wealth of expertise to Build Better Boards.

Their combined experience offers practical, actionable insights that empower co-op boards to navigate challenges, strengthen leadership, and truly thrive.

Richard Fagerlin,
Peak Solutions

Keri Jacobs, PhD
University of Missouri