In this episode of Build Better Boards, hosts Dr. Keri Jacobs, Richard Fagerlin, and Mitch Majeski reflect on insights from a year of podcast episodes. They explore shifts in board dynamics, director behavior, and leadership expectations, sharing how boards can remain effective in a complex environment.
- Big G (governance) and little g (culture) must develop together for boards to thrive.
- Directors need to contribute effectively from day one, not learn slowly over years.
- Courage, humility, and peer accountability are essential for board health.
- Strong board chairs and clear norms help address underperformance.
- Recruitment, strategy engagement, and readiness are key to future-proofing boards.
Follow Build Better Boards on LinkedIn for updates. Find show notes or shoot us a message at buildbetterboards.com/podcast.
Meet Our Hosts
With unique backgrounds in organizational health and cooperative research, Richard Fagerlin of Peak Solutions and Dr. Keri Jacobs from the University of Missouri bring a wealth of expertise to Build Better Boards.
Their combined experience offers practical, actionable insights that empower co-op boards to navigate challenges, strengthen leadership, and truly thrive.

Richard Fagerlin,
Peak Solutions



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