15 | When the System Works: The Boring, Brilliant Practices That Keep Boards Out of Trouble

In this episode of Build Better Boards, hosts Dr. Keri Jacobs and Richard Fagerlin discuss the quiet, consistent practices that make a board resilient. Framed as part of a mini-series on future-proofing, the conversation emphasizes how strong governance habits—though often overlooked—are essential for long-term board and organizational health.

• Thoughtful discipline in governance helps boards stay effective and out of the headlines by building trust and preparing for future challenges.
• Routine practices like CEO evaluations, board assessments, and agenda planning must remain intentional and responsive to current needs—not just check-the-box tasks.
• Consistency without thoughtfulness can lead to stagnation; boards should interrogate whether their processes still serve the organization well.
• CEO and board assessments work best when they’re collaborative, clearly defined, and used to foster ongoing dialogue and trust.
• Evidence of board effectiveness includes positive relationships with leadership, internal organizational health, and strong interest from high-quality potential board candidates.
  

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